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buttons.gifRecently, VoIP company Jajah has created “buttons” that net users can embed in their blogs, websites, e-mail signatures, and social networking sites to allow other people to contact them using the Internet telephony platform. Moreover, it empowers eBay sellers and buyers to communicate with each other.

While many sites laud this new technology, eBay thinks otherwise. After less than one week of launch, the online auction site started removing these buttons because “it violated the eBay Inappropriate Links policy… links or other connections to live chat systems are not permitted.”

Obviously, Jajah is not too happy about this sudden move. In a press release, Jajah’s co-founder Roman Scharf has issued the following statements:

Our vision was simply to bring voice communication to one of the worlds greatest marketplaces for eCommerce. With millions of registered users, JAJAH is hardly an ‘inappropriate’ organization. We were seeing great excitement for JAJAH Buttons on eBay and we are disappointed that some of our users’ listings are now being removed. We are currently seeking to get clarification from eBay as the situation varies from country to country. While we get positive feedback from within eBay in several countries we see other countries removing listings that contain JAJAH buttons.

From a business standpoint, no amount of ranting can help Jajah convince eBAy to reconsider their decision. It’s high time to use common sense and remind Jajah about the basics of business:

  • eBay owns a VoiP company, Skype, and it has every right to protect its business against competition. The timing can never be worse since eBay is having a hard time reaping profits from Skype.
  • Jajah did not ask permission from eBay. As the rightful owner, eBay has the privilege to accept and block any technology in its system. It’s not something you can impose, regardless of the merits of your technology. Come up with a better business case and perhaps some revenue-sharing option to catch eBay’s attention.
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  • Filed under: VoIP
  • Skype Releases 1.4 Version for Linux

    skype-linux.gifAfter 5 months in alpha and beta testing, VoIP leader Skype has released its 1.4 version for Linux, codenamed Panacea.

    It provides superior voice quality compared with the 1.3 version plus numerous new features and bug fixes including:

    • Chat toolbar with Add People, Send File(s) to Chat, History and Leave Chat buttons.
    • Confirmation dialog for Leave Chat button.
    • Drag-and-drop files to chat input box to send files to chat.
    • Drag-and-drop files to individual contacts in chat or contact list to send files.
    • Drag-and-drop users from contact list into chat input box to send contacts.
    • Interface language choice in Options based on translation files available (restart required)
    • Tooltips for emoticons in the chat window.

    Bug fixes include:

    • Add a minimum size to Send Contacts/Create Conference/Add Chat Members window.
    • Don’t open two call windows when pressing enter on Call Ordinary Phones.
    • Automatically rename incoming files if they already exist.
    • Disable Emoticons button in Chat Windows when Emoticons have been disabled.

    Complete details available in Skype website.

    Despite these new developments, Skype’s parent company eBay admitted encountering some problems to make this service profitable and complement its online auction business.

    Skype was acquired primarily to allow eBay sellers and buyers to communicate without incurring additional expenses, expand overseas market, and get a foothold in the communications market. However, Skype failed miserably to meet the expectations.

    As a result, it had to write down the value of Skype by about 46 percent or $1.43 billion off its $3.1 billion acquisition cost in 2005. Moreover, Skype co-founders Niklas Zennstrom and Janus Friis had stepped down due to this dismal performance.

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  • Filed under: VoIP
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